Shows how to correctly fill in address info so correct company and address info is used to ship
Shipping Tab
Ship To
Customer - This is for shipments that are going to the same company that placed the order.
3rd Party - This is for shipments that are going to a different company than the company that placed the order.
Company
This will be the company name that will show up on the shipping label. If the Ship To is set to Customer then it will be the same as the company that the order is under. If the Ship To is set to 3rd Party then you will need to select the company name that the package is being shipped to.
If the company isn't in Cyrious you will need to create a new customer in Cyrious. Make sure to mark the new customer as vendor if the 3rd party isn't a customer of ours. If we don't have an email address for the 3rd party, just use the email of the person who placed the order.
Contact
This will be the contact name that will show up on the shipping label.
Address
In the drop down menu you can select which address is the desired destination.
The address field will only contain the shipping address, it will not contain a company name or shipping contact name.
Phone
This will be the phone number of the recipient and will be pulled from the contact. This is required for any international shipments.
This will be the email address of the recipient and will be pulled from the contact. This is required for any international shipments. UPS will send an email to this address saying the package is on the way to them.
Notes
This is currently unused.
Carrier
This will be the company we will use to ship the order. Default is UPS.
Service
This will be speed that the package will be shipped, default is Ground (Approx. 2-3 days).
Rest of the options aren't being used, though after the package is shipped the shipping date and tracking number will automatically be updated.
Shipment Line Item
Change the "Ship via:" to the desired shipping carrier and speed.
Orders with 105% pricing get free shipping
Default cost for ground pricing is $15
Other Shipping Sop's
Rev 1.0 - JD - 5/20/2025 - SOP Created